Refund and Cancellation Policy
Last updated: 1 November 2026
This policy covers BugLenz Pro, a monthly subscription (currently ₹699 per month) sold by Hitesh Vasudev Sachdev (sole proprietor), trading as BugLenz.
Cancelling
You can cancel BugLenz Pro at any time on www.buglenz.com/account. Pro stays active until the end of the billing period you have already paid for, and you are not charged again. Pausing AutoPay in your UPI app has the same effect. Your account page shows the exact date and time your paid period ends. There is no cancellation fee.
Refunds
Payments are not refunded for a month that has already started, except where the law requires it.
If you were charged twice, charged after cancelling, or charged in error, write to hlearn2022@gmail.com within 7 days of the charge with your account e-mail address, and we will refund the extra charge in full.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay within 5–7 working days of approval. Your bank may take a few more days to show it.
Contact
hlearn2022@gmail.com